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Privacy Policy

PureTech Home Services LLC ("PureTech", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our site or providing your information, you agree to the practices described below.

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1. Information We Collect

We collect personal and non-personal information when you:

  • Submit a contact form

  • Schedule an appointment

  • Request an estimate

  • Sign up for updates or offers

  • Call or email us directly

Personal information may include:

  • Name

  • Phone number

  • Email address

  • Home address

  • Service-related property details

Non-personal data may include:

  • Browser type

  • IP address

  • Pages visited

  • Referring URL

  • Date/time stamps

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2. How We Use Your Information

We use your information to:

  • Provide our services (e.g., radon testing & mitigation, reverse osmosis installation)

  • Schedule and manage appointments

  • Send service confirmations or follow-ups

  • Improve website performance and user experience

  • Send promotional offers (with opt-out options)

  • Comply with legal obligations

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2A. Communications Consent

By providing your phone number or e-mail address and clicking Submit on any contact, estimate, or booking form, you expressly consent to be contacted by PureTech Home Services LLC (or its employees, agents, or service providers) via telephone call, SMS/text message, or e-mail for the limited purpose of scheduling, confirming, or discussing the services you requested. Calls or texts may be sent using an automatic telephone dialing system or prerecorded voice.

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Message & data rates may apply. You may opt out at any time by replying STOP to a text message or by e-mailing support@puretechhs.com.

Consent is not a condition of purchase.

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3. How We Share Your Information

We do not sell your personal information. We may share data:

  • With trusted third-party service providers who support our operations (e.g., website hosts, scheduling tools)

  • As required by law (e.g., court orders, legal investigations)

  • To protect our business and enforce agreements

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4. Cookies and Tracking Technologies

Our site may use cookies or similar technologies to enhance your experience and track usage data. You can control cookie settings through your browser preferences.

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5. Data Security

We take commercially reasonable measures to protect your personal information, including secure form submissions, encrypted data transmission, and limited access to personal data.

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6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or correct your personal information

  • Request deletion of your data

  • Opt-out of marketing communications

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You can make such requests by contacting us at:

Email: info@puretechhs.com
Phone: 608-292-4221

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7. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their policies before submitting information.

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8. SMS Privacy Policy

PureTech Home Services LLC may disclose Personal Data and other information as follows:

  • Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

  • Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If you believe we have, please contact us immediately.

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10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date. Your continued use of our services after changes are posted constitutes your acceptance.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

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PureTech Home Services LLC

Email: info@puretechhs.com

Phone: 608-292-4221

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